Tourist information centers in Osaka can be found at major train stations, airports, and commercial facilities. This article introduces recommended tourist information centers in Osaka, as well as what you can do there, including ticket sales, information on train lines, luggage storage service, and Wi-Fi router rental.
Kansai Tourist Information Center in Kansai International Airport
This information center is located on the 1st floor of Kansai International Airport, in the international arrivals lobby. When arriving in Japan, it is a good idea to first gather information on tourist attractions and events in the Kansai area here. Information is always available in English and Chinese, and Korean is also available if there is a staff available to help.
<Basic Information>
Name: JTB Kansai Tourist Information Center in Kansai International Airport
Address: 1F South, Terminal 1 Building 1, Senshu Airport Naka 1, Tajiri-cho, Sennan-gun, Osaka 549-0011, Japan
Map:
Business hours: 9:00-19:00
Regular holiday: None
Osaka International (Itami) Airport Information Center
The Osaka International (Itami) Airport Information Center provides information on getting from the airport to various destinations and on departing and arriving flights. The Information Desk is located in the center of the check-in counter area on the 1st floor and in the center of the Departure/Arrival floor on the 2nd floor.
<Basic Information>
Name: Osaka International (Itami) Airport Information Center
Address: 3-555, Hotarugaike Nishi-machi, Toyonaka-shi, Osaka 560-0036
Map:
Business hours: Central Terminal open 5:30-22:30
Namba Tourist Information Center
The Namba Tourist Information Center is conveniently located at “Namba Station,” easily accessible via Osaka Metro and private railways. Notable features include the ability to purchase sightseeing tickets and its affiliation with JTB, a highly renowned travel agency in Japan, making it a convenient hub for gathering information about Osaka and surrounding areas. The center provides assistance in English, Chinese, and Korean.
<Basic Information>
Name: General Information Center Namba Namba Tourist Information Center
Address: JTB Osaka Namba Store, located near the central ticket gate on the 2nd floor of Nankai Namba Station, 5-1-60, Namba, Chuo-ku, Osaka 542-0076, Japan
Map:
Business hours: 9:00-19:00（10:00-18:00 on December 30, 31, and January 3）
Regular holiday: January 1 and 2
Osaka Tourist Information Center
The Osaka Tourist Information Center is conveniently situated in a highly accessible location, right in front of the central ticket gate on the 1st floor of JR Osaka Station. Adjacent to the tourist information center is the JR Railway Information Office, allowing visitors to confirm which JR trains to take for their next tourist destination. The center also sells sightseeing tickets. Languages supported include English, Chinese, and Korean.
<Basic Information>
Name: Osaka Tourist Information Center
Address: Central Concourse, 1F, JR Osaka Station, 3-1-1 Umeda, Kita-ku, Osaka 530-0001
Map:
Business hours: 7:00-22:00
Regular holiday: None
Hankyu Tourist Center Osaka-Umeda
This is a tourist information center operated by Hankyu Railway, which operates trains to Osaka, Kobe, Takarazuka, and Kyoto. The center provides services such as distributing tourist pamphlets, selling tickets, and renting out Wi-Fi routers for a fee. Conveniently located within walking distance from Hankyu Osaka Umeda Station, it is highly convenient for travelers exploring the Kansai region. The center offers assistance in English, Korean, and Chinese.
<Basic Information>
Name: Hankyu Tourist Center Osaka-Umeda
Address: 1F Hankyu Umeda Station, 1-1-2 Shibata, Kita-ku, Osaka 530-0012
Map:
Business hours: 8:00-17:00
Regular holiday: None
WILLER Bus Terminal Osaka-Umeda
WILLER Bus Terminal Osaka Umeda is located near the famous Umeda Sky Building, known for its observation deck. Serving as a terminal for the WILLER express bus company, it operates from early morning until late at night and offers free computer and Wi-Fi services. Even for those not using the bus service, the terminal is accessible, making it a useful resource for gathering tourist information.
<Basic Information>
Name: WILLER Bus Terminal Osaka Umeda
Address: 1F Umeda Sky Building Tower East, 1-1-88 Oyodonaka, Kita-ku, Osaka 531-6001, Japan
Map:
Business hours: 6:00-24:30
Regular holiday: None
Shin-Osaka Tourist Information Center
The Shin-Osaka Tourist Information Center is located at JR Shin-Osaka Station, which serves as a major hub for Shinkansen (bullet train) services. In addition to offering tourist information, the center sells sightseeing tickets and provides guidance on JR train services. If you arrive in Osaka via Shinkansen, it’s worth stopping by. The center provides assistance in English, Chinese, and Korean.
<Basic Information>
Name: Shin-Osaka Tourist Information Center
Address: JR Shin-Osaka Station 3F Concourse, Travel Service Center Shin-Osaka, 5-16-1 Nishinakajima, Yodogawa-ku, Osaka 532-0011
Map:
Business hours: 8:00-22:00
Regular holiday: None
Tourist Exchange Plaza Rinku Machidokoro
The Tourist Exchange Plaza “Rinku Machidokoro” is located within the Rinku Papillio building at Rinku Town Station. Its notable feature is its excellent accessibility, being just one train ride away from Kansai International Airport. In addition to providing tourist information, the plaza also offers souvenir sales and a temporary luggage storage service.
<Basic Information>
Name: Tourist Exchange Plaza Rinku Machidokoro
Address: Rinku Papilio, Rinku Town Station Building East Wing 2F, Rinku Orai Kita 1, Izumisano City, Osaka 598-0048, Japan
Map:
Business hours: 8:00-21:00（10:00-18:00 on December 31 and January 1）
Regular holiday: Facility inspection days
Summary
Osaka tourist information centers are located at major stations, airports, and station buildings. Please make use of them when you need information that you cannot find on the Internet, information on the latest events, or sightseeing information around stations and hotels.
